Privacy Policy

1. Introduction

Welcome to CANDID. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our conversational form builder platform.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and password when you create an account.
• Form Data: The forms you create and the responses collected through those forms.
• Usage Data: Information about how you interact with our platform, including pages visited and features used.
• Device Information: Browser type, operating system, and IP address for security and analytics purposes.

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process and store your form responses
• Send you important updates about your account
• Improve our platform and develop new features
• Ensure the security of our services

4. Data Sharing

We do not sell your personal data. We may share your information with third-party service providers who assist us in operating our platform (such as hosting, analytics, and payment processing), but only as necessary to provide our services to you.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and remember your preferences. You can manage cookie preferences through your browser settings.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@candid.com